We are dedicated to offering excellent products and providing exceptional customer service. If you have any inquiries regarding placing an order or any questions about our high-quality products, please don't hesitate to reach out to us using the contact information provided below.
Email: sale@monsterbjjmma.shop
Phone: (631) 683-5100
Address: 24 Bellemeade Ave, Smithtown, NY 11787, United States
Working Days/Hours: Monday – Friday / 10:00AM – 8:00PM
For any inquiries, please feel free to contact us via email.
FAQs:
Before sending us a message, we kindly request that you read through our FAQ section.
Q: When will I receive my parcel?
A: Under normal circumstances, shipment takes 4-7 days. However, please note that shipping speed is beyond our control and may vary depending on the handling time of the destination country.
Q: Where is my order and how can I track it?
A: 1. All placed orders will be processed and dispatched within 24 hours. Some items with high prescription and shortage may experience a possible delay of 1-2 days due to customization and stocking. Your understanding is appreciated.
Obtain your tracking number through your own account and track your order.
Q: Faulty goods?
A: If you receive the parcel and find any faults or issues with your order, please contact us within 24 hours! Please include pictures and provide details of the issue, and we will promptly investigate and resolve it for you.
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